Brand Warranty Information

Washing Machine/ Vacuum Cleaner: Warranty would be provided on motor only if it is not functioning & hampering performance of the unit. Noise, normal wear & tear, etc. would not be covered. Transportation cost to and fro from CG/LG Authorized Service Center, for additional warranty period outside comprehensive warranty, would be borne by customer. All the plumbing works need to be done by the customer before calling technician.

Microwave Oven: Warranty would be provided on magnetron only if it is not functioning and hampering performance of the unit. Noise normal wear& tear, etc. would not be covered. Transportation cost to and fro from CG/LG Authorized Service center, for additional warranty period Outside comprehensive warranty, would be borne by customer.

Free Home delivery

We want our customers to be as satisfied as possible so we have home delivery service option also for our customers from Pokhara or all around Nepal. It doesn’t matter how big or in what quantity the products may be, we will do our best to deliver the product in front of our customers house steps. We also do same day delivery for our customers which makes us more efficient. Please feel free to call us for any inquiries you may have.

Note: Free delivery are available only for large products and our representatives will/can tell you in which item the delivery charge is free.

FREE INSTALLATION SERVICE

We Digital Sound & Vision provide free installation service for most of our Electronic items. We will make sure that the all the equipments and items are correctly installed and working correctly. Our installation staff are professionally trained for any type of installations of electronics.

Note: Free installations are not available on all products. Our Customer representatives can/will tell in which item there is free installation available.

CG Service center

Toll free No: 16600100211

Telephone No: +977-061-582509

Email: pokhara.svc@chaudharygroup.com

Address: Shivalaya chok, Shivalaya St, Pokhara